Refund and Returns Policy

1. Overview

  specializes in curating authentic pre-owned luxury items, each possessing unique characteristics. Due to the distinctive nature of vintage goods, all sales are final. We implement a strict no-return, no-exchange, and no-refund policy once an order is completed and payment is processed.

2. Policy Details

2.1 Final Sale

All purchases, including but not limited to handbags, accessories, and any other products sold on our website, constitute final sales. This policy is strictly enforced regardless of the circumstances, including:

Change of personal preference or style

Size or fit considerations

Gift-related returns

Minor variations in color or texture as shown in product photographs

2.2 Condition Disclosure

Each product listing includes:

Comprehensive condition reports

Detailed photographs from multiple angles

Close-up images of any imperfections

Accurate descriptions of materials, hardware, and structural integrity

Customers are responsible for reviewing all provided information before completing their purchase.

3. Exceptions

3.1 Authenticity Discrepancy

In the unlikely event that an item’s authenticity is contested, we will:

Require a third-party authentication report from a recognized authority

Conduct our own internal verification

If proven inauthentic, provide a full refund including return shipping costs

3.2 Significant Description Errors

If an item contains undisclosed damage or condition issues materially different from our description (beyond normal wear expectations), we will:

Review photographic evidence submitted within 48 hours of delivery

Determine an appropriate resolution on a case-by-case basis

4. Recommended Precautions

We strongly advise customers to:

Carefully examine all product images and descriptions

Utilize our zoom functionality for detailed inspection

Contact us for additional information or clarification before purchasing

Consider purchasing third-party authentication services if desired

5. Policy Acknowledgment

By completing a purchase on our website, you:

Acknowledge full understanding and acceptance of this policy

Confirm you have reviewed all product information

Accept responsibility for your purchasing decision

Waive any right to chargebacks or disputes based on return requests

6. Policy Modifications

We reserve the right to modify this policy at any time. Changes become effective immediately upon posting to our website.